Payment Policies - FCHP

Dec 4, 2020
About

Introduction

Welcome to Kimwell Nursing Home's payment policies page. As a top-notch provider of geriatric and aging care services, ensuring transparency and convenience for our patients and their families is essential to us. In this comprehensive guide, we aim to provide you with all the necessary information regarding our payment policies, criteria, and guidelines.

Our Commitment

At Kimwell Nursing Home, we understand that navigating the payment process for healthcare services can be overwhelming. Our commitment is to provide clarity and support to our patients and their families throughout the payment journey. By adhering to our payment policies, we are able to maintain the highest standards of care and continue to offer top-notch geriatric and aging care services.

Accepted Forms of Payment

To ensure convenience, we accept various forms of payment to accommodate different preferences and situations. Our accepted forms of payment include:

  • Private insurance
  • Medicare
  • Medicaid
  • Personal checks
  • Major credit cards
  • Electronic funds transfer (EFT)

Insurance Coverage

Understanding your insurance coverage is crucial in managing your financial responsibilities effectively. Kimwell Nursing Home works closely with insurance providers to ensure proper billing and reimbursement processes. We encourage you to contact your insurance company to confirm the specific coverage details for geriatric and aging care services provided at our facility.

Payment Criteria

Our payment criteria aim to create a fair and transparent system that benefits both our patients and our facility. We evaluate each case individually and consider various factors, including medical necessity, prior authorization requirements, and documentation from healthcare providers. By adhering to these criteria, we can ensure that access to our high-quality geriatric and aging care services remains available to those who need it most.

Payment Guidelines

Our payment guidelines are designed to provide clear instructions and expectations regarding billing and payment processes. It is important to familiarize yourself with these guidelines to avoid any potential misunderstandings or delays. Some key payment guidelines at Kimwell Nursing Home include:

  • Payment is due at the time services are rendered, unless other prior arrangements have been made.
  • We offer flexible payment plans for qualified individuals and families.
  • For insurance claims, our billing department will work closely with your insurance provider for timely reimbursement.
  • In case of denied claims, we will assist you in filing an appeal and provide necessary documentation to support your case.

Frequently Asked Questions

Q: Can I use my private insurance for geriatric and aging care services?

A: Yes, we accept private insurance. It is recommended to contact your insurance provider to validate coverage details specific to our services.

Q: What if I have Medicare or Medicaid?

A: Kimwell Nursing Home is Medicare and Medicaid certified. If you have Medicare or Medicaid, our billing team will work directly with the respective provider to ensure proper reimbursement.

Q: Can I pay with a personal check or use a credit card?

A: Absolutely! We accept personal checks and major credit cards to provide our patients and their families with convenient payment options.

Q: Is electronic funds transfer (EFT) available for payment?

A: Yes, we offer electronic funds transfer as a secure and efficient method of payment. Please contact our billing department for more information on how to set up EFT.

Contact Us

We understand that financial matters can be complex, and we are here to assist you every step of the way. If you have any questions or require further clarification regarding our payment policies, criteria, or guidelines, please do not hesitate to reach out to our dedicated team. We can be reached by phone at [Phone Number] or via email at [Email Address]. Alternatively, you can visit our facility in person, and our staff will be more than happy to assist you.

Thank you for choosing Kimwell Nursing Home for your geriatric and aging care needs. We strive to provide exceptional care and support, and our payment policies reflect our commitment to transparency, convenience, and the overall well-being of our patients and their families.

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