FCHP - Member Rights and Responsibilities

Introduction to Member Rights and Responsibilities at Kimwell Nursing Home

Welcome to Kimwell Nursing Home's page on Member Rights and Responsibilities in the field of Health - Geriatric and Aging Care. As a leading provider of quality healthcare services, we prioritize the well-being and satisfaction of our valued members. In this comprehensive guide, we will outline the rights and responsibilities you can expect as a member of our esteemed nursing home facility.

Understanding Your Rights as a Member

At Kimwell Nursing Home, we firmly believe that every member in our care deserves to be treated with dignity, respect, and compassion. Whether you or your loved one is a long-term resident or receiving short-term care, you have the following rights:

1. The Right to High-Quality Care: We are committed to providing you with exceptional medical, physical, and emotional care tailored to your unique needs. Our dedicated team of healthcare professionals is here to ensure that you receive the highest standard of treatment and support.
2. The Right to Privacy: We understand the importance of privacy and confidentiality. Your personal and medical information will be handled with the utmost care, and access to it will be strictly limited to authorized individuals involved in your treatment.
3. The Right to Safety: Your safety is our top priority. We maintain a secure and hazard-free environment to minimize the risk of accidents or incidents. Our staff is trained to prioritize safety protocols and address any concerns promptly.
4. The Right to Be Heard: Your voice matters. We encourage open communication and actively listen to your needs, concerns, and feedback. Your opinions will be taken into consideration while making decisions about your care and well-being.
5. The Right to Participate: We believe that you should actively participate in your healthcare journey. Our care plans are designed to empower you to make informed decisions and actively engage in your treatment, recovery, and overall well-being.
6. The Right to Respect and Dignity: Our staff is trained to provide compassionate care that respects your dignity and individuality. We promote a culture of respect, ensuring that you receive care in a nurturing and supportive environment.

Your Responsibilities as a Member

Alongside the rights you have as a member of Kimwell Nursing Home, it is important to recognize and fulfill certain responsibilities to ensure a harmonious and beneficial partnership. By understanding and following these responsibilities, you can actively contribute to your own wellness and the overall success of your healthcare journey:

• Seeking and Following Treatment: It is crucial to actively seek appropriate care and comply with the agreed-upon treatment plan. This includes attending scheduled appointments, taking prescribed medications, and participating in therapy and rehabilitation programs as advised by our healthcare professionals.
• Providing Accurate Information: To facilitate optimal care, it is important to provide accurate and complete information about your medical history, current health status, and any existing medications or allergies. This enables our team to tailor your care to your specific needs and minimize the risk of adverse effects.
• Respecting Staff and Fellow Members: Maintaining a respectful and considerate attitude towards our staff and fellow members creates a harmonious environment conducive to healing and growth. Kindness, patience, and empathy are essential in fostering meaningful connections and supporting each other through the healthcare journey.
• Following Facility Policies and Guidelines: To ensure the safety and well-being of everyone within the facility, it is vital to adhere to the established policies and guidelines. This includes respecting visiting hours, maintaining cleanliness, and complying with safety protocols such as hand hygiene and infection control measures.
• Providing Feedback and Suggestions: We value your input and encourage you to provide feedback, suggestions, or concerns regarding our services. Your insights help us continually improve and adapt to meet the evolving needs of our members. Open communication is key to building a strong partnership and achieving the best possible outcomes.

Conclusion

At Kimwell Nursing Home, we strive to provide exceptional care and prioritize the rights and well-being of our members. Understanding your rights and responsibilities is essential in fostering a positive and fruitful partnership between our dedicated healthcare team and you or your loved one. We are committed to creating an environment that promotes healing, respect, and dignity, ensuring you receive the highest quality of care in the field of Health - Geriatric and Aging Care.